Shipping policy

📦 Packaging

We take pride in wrapping each parcel with care. Orders usually leave our workshop within 2 working days. If things get unusually busy (like holiday seasons), we’ll let you know.

🚚 Deliveries (South Africa)

Delivery: 2–7 working days

We work with Courier Guy to get your parcel safely to your doorstep.

Haven’t heard from us in a few days? Pop us a message at hi@thegiftstory.co.za

💬 If Something Goes Wrong

If your parcel ever goes astray or arrives less than perfect, please reach out, we’ll make it right.

😄 Need Help?

Drop us a text on hi@thegiftstory.co.za 

We’re here to help and make this journey as smooth as possible.